11 Sep The Importance of the Ideal Employee Profile
I am a Performance Coach, not a life coach.
My job as a Performance Coach is to assist Team Leaders in becoming High-Performance Team Leaders who can develop a High-Performance Work Team. This requires Team Leaders to find, recruit, develop and retain High-Performance Team Members. Sounds simple but the process of identifying a potential High Performer, while absolutely essential for success, is not easy.
To assist Team Leaders in this process I have developed an Ideal Employee Profile to be used as a benchmark for hiring the right people to be Members of a High-Performance Team. These ten points are not earth-shattering, but they are the bedrock requirements every Team Member needs to exhibit if the Team is to be High-Performance Team.
THE TEN ELEMENTS OF THE IDEAL EMPLOYEE PROFILE
1. Quality & Quantity of Work
• Is efficient and effective.
• Meets standards of work quality.
• Uses time appropriately and completes assignments on time.
• Work output matches established expectations.
• Establishes and maintains an effective working relationship with Teammates.
• Shares information and resources with Teammates.
• Follows instructions of Team Leader and appropriately responds to requests from others.
• Contributes appropriate work and effort to Team performance to meet agreed upon objectives.
- Does not hesitate to ask the Team Leader or other Team Members for assistance when needed.
3. Job Knowledge
• Has the appropriate level of technical, procedural knowledge and job competency.
• Understands job procedures, methods, facts and information related to assignments.
• Performs duties with minimal supervision, but seek guidance when appropriate.
• Sets own constructive work practice.
• Develops and implements new methods, procedures, solutions and concepts – and shares them with Teammates.
• Accepts additional challenges and responsibilities and will assist others.
5. Interpersonal Relations
• Is cooperative, considerate, and tactful in dealing with Team Leader, peers, clients and others.
• Maintains confidentiality as appropriate.
6. Communications Abilities
• Listens and understand information.
• Presents information in a clear and concise manner.
• Communicates appropriately with Team Members.
• Communicates appropriately with Clients/Customers.
• Communicates appropriately with Team Leader.
• Demonstrates respect for all individuals in all forms of communication.
7. Planning and Organizing
• Adapts to changes well.
• Uses resources effectively.
• Sets objectives, establishes priorities, and develops plans.
• Prioritizes work to meet deadlines.
• Asks for clarification before proceeding on a work project.
8. Problem Analysis & Decision Making
• Anticipates problems and facilitates problem resolution.
• Makes timely decisions.
• Understands practical and workable solutions.
• Recognizes when a decision is necessary, asks for input, and provides information and feedback in a timely manner.
9. Personal Development
• Is engaged in self-development.
• Recognizes the need for appropriate time management.
• Is where he/she needs to be doing what he/she should be doing.
• Go above and beyond expectations when recognizes the need to do so.
The Bottom Line:
High-Performance Teams are not an option anymore, but are there some requirements for being a High-Performance Team Member I have not included?