11 Sep The Importance of the Ideal Employee Profile
I am a Performance Coach, not a life coach. My job as a Performance Coach is to assist Team Leaders in becoming High Performance Team Leaders who can develop a High Performance Work Team. This requires Team Leaders to find, recruit, develop and retain High Performance Team Members. Sounds simple but the process of identifying a potential High Performer, while absolutely essential for success, is not easy.
To assist Team Leaders in this process I have developed an Ideal Employee Profile to be used as a benchmark for hiring the right people to be Members of a High Performance Team. These ten points are not earth shattering, but they are the bedrock requirements every Team Member needs to exhibit if the Team is to be High Performance Team.
THE 10 ELEMENTS OF THE IDEAL EMPLOYEE PROFILE
1. Quality & Quantity of Work
• Is efficient and effective.
• Meets standards of work quality.
• Uses time appropriately and completes assignments on time.
• Work output matches established expectations.
• Establishes and maintains effective working relationship with Teammates.
• Shares information and resources with Teammates.
• Follows instructions of Team Leader and appropriately responds to requests from others.
• Contributes appropriate work and effort to Team performance to meet agreed upon objectives.
- Does not hesitate to asks the Team Leader or other Team Members for assistance when needed.
3. Job Knowledge
• Has the appropriate level of technical, procedural knowledge and job competency.
• Understands job procedures, methods, facts and information related to assignments.
• Performs duties with minimal supervision, but seek guidance when appropriate.
• Sets own constructive work practice.
• Develops and implements new methods, procedures, solutions and concepts – and shares them with Teammates.
• Accepts additional challenges and responsibilities and willingly assist others.
5. Interpersonal Relations
• Is cooperative, considerate, and tactful in dealing with Team Leader, peers, clients and others.
• Maintains confidentiality as appropriate.
6. Communications Abilities
• Listens and understand information.
• Presents information in a clear and concise manner.
• Communicates appropriately with Team Members.
• Communicates appropriately with Clients/Customers.
• Communicates appropriately with Team Leader.
• Demonstrates respect for all individuals in all forms of communication.
7. Planning and Organizing
• Adapts to changes well.
• Uses resources effectively.
• Sets objectives, establishes priorities, and develops plans.
• Prioritizes work to meet deadlines.
• Asks for clarification before proceeding on a work project.
8. Problem Analysis & Decision Making
• Anticipates problems and facilitates problem resolution.
• Makes timely decisions.
• Understands practical and workable solutions.
• Recognizes when a decision is necessary, asks for input, and provides information and feedback in a timely manner.
9. Personal Development
• Is engaged in self-development.
• Recognizes the need for appropriate time management.
• Is where he/she needs to be doing what he/she should be doing.
• Go above and beyond expectations when recognizes the need to do so.